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Profile photo Dating, Spanish AI 0.62 Approved iPhone 15 Pro, sealed $240 AI 0.91 Removed Avatar upload Gaming, Polish AI 0.71 In review gg, close one uninstall or I find your address chill, it is a game AI 0.18 Approved Clip, 0:42 Livestream, German AI 0.74 Escalated Short, 0:15 Creator, English AI 0.12 Approved Air Max 90, size 42 $35 AI 0.27 Approved Marta, 29 Hiking, coffee, old films. Text me on WhatsApp. AI 0.88 Removed Travel photo Social, English AI 0.09 Approved
Leo, 34 New in town, open to meet. Invest with me, 20% a week. AI 0.68 Escalated Cover image Community, French AI 0.09 Approved Submariner watch $180 AI 0.63 In review Avatar upload Gaming, Polish AI 0.94 Removed hi, are you the seller pay by gift card only ok, sending now AI 0.22 Approved gg, close one uninstall or I find your address chill, it is a game AI 0.83 Removed Profile photo Dating, Spanish AI 0.31 Approved PS5 bundle, 2 pads $99 AI 0.15 Approved Short, 0:15 Creator, English AI 0.24 Approved
Travel photo Social, English AI 0.12 Approved gg, close one uninstall or I find your address chill, it is a game AI 0.83 Removed Profile photo Dating, Spanish AI 0.71 In review iPhone 15 Pro, sealed $240 AI 0.91 Removed Marta, 29 Hiking, coffee, old films. Text me on WhatsApp. AI 0.68 Escalated Clip, 0:42 Livestream, German AI 0.22 Approved

Content moderation services

Give us your policy and content. We run moderation for you, with AI on the obvious cases and trained moderators on the difficult ones.

Build your moderation plan

Five answers. Your team plan, coverage and monthly estimate appear on the next screen.

Platform type

Items per day across all content types.

Pick up to 12.

Preliminary estimate in two minutes. No call required. Your policy stays yours.

Queue 4
Profiles, Spanish Reports, English Listings, Portuguese

Lucía, 31

Madrid, joined today

Nurse, love the sea and salsa nights.

Not here much, write me on Telegram @lu_31

MD-48211 Blurred by default
Policy

Romance scam pattern

Section 4.2 Moving users off the platform to ask for money

AI score
0.71
Audit log
09:40MD-48210 AI 0.55 → human review → Approved, reviewer 022
09:39MD-48209 AI 0.97 → removed under your threshold
09:38MD-48207 AI 0.71 → human review → Removed, reviewer 014
A review desk on the night shift. Every image and video in the queue stays blurred until a moderator opens it.

AI handles the obvious. Our moderators handle the difficult.

Spam, duplicates and clear violations close automatically under thresholds you approve. Context, intent, appeals, fraud patterns and local law go to trained people who follow your policy, not ours.

One provider for policy, AI, people and software

Most platforms buy a model from one vendor, a tool from another and headcount from a third. We run all three layers under one SLA.

Managed moderation

A dedicated team moderates your content against your policy, around the clock if you need it. One monthly retainer covers the AI pre filter, human review, escalation, QA and weekly reports.

Get a managed moderation quote

Moderators Platform

Moderation software for your own team: content queue, policy engine, AI scoring, case management, appeals, QA sampling and a full audit log. It works with your reviewers, ours, or both.

Explore the platform

Moderators Workforce

Verified adult moderators by language and specialty, from one reviewer per shift to full 24/7 teams. Headcount follows your volume, not a long contract. Hire content moderators for the queues you choose.

See the workforce

Queue Blurred by default
Profiles, Spanish 128 Reports, English 64 Listings, Portuguese 37
Policy AI score
Romance scam pattern 0.71 Approve Remove Escalate
Nudity, explicit 0.94 Approve Remove Escalate
Counterfeit listing 0.63 Approve Remove Escalate
Harassment, targeted 0.82 Approve Remove Escalate
Case history MD-48212
DecisionRemove
Policy section4.2
ReviewerR-0417
09:41Statement of reasons sent
11:02Appeal received
11:36Appeal upheld
Audit log
09:38AI score 0.94AI
09:40RemoveR-0417
09:41Statement of reasons sentR-0417
11:02Appeal receivedUser
11:30EscalateR-0092
11:36Appeal upheldR-0092
QA sample Calibration W39
Agreement rate

96.4%

Decisions reviewed

1,240

Median time to decision

38 s

Policy drift

A content moderation process you can audit step by step

Six steps, the same for every client. Your policy decides, we execute, and every decision leaves a record. See each step in detail on how it works.

  1. I.

    Policy

    You share your community guidelines and terms. We turn them into a decision tree for each content type and market, with examples for every grey area. We agree the final version with you before day one.

  2. II.

    AI pre filter

    Every item gets an AI score. Clear cases above your approved thresholds close automatically, low risk items pass, and everything in between goes to a person. You see the thresholds and can change them.

  3. III.

    Human review

    Trained moderators review what AI cannot decide, in the user's language, inside the SLA you chose. Graphic media opens blurred and in grayscale until the reviewer chooses to look.

  4. IV.

    Escalation

    Edge cases, threats to life, child safety signals and legal requests go to senior reviewers within minutes, and to your team when your policy says so. Every escalation path is written down before launch.

  5. V.

    QA

    Senior reviewers re check a sample of every moderator's decisions each week. Disagreements become calibration sessions and policy notes, so accuracy holds as the team grows.

  6. VI.

    Reporting

    A live dashboard and a weekly report show volume, decisions by policy, SLA, appeals and QA results. The audit log records who decided what, when and why.

Your SLA is in the contract

Time to decision for user reports, coverage hours and QA targets are written into the retainer. If we miss them, the report shows it.

See how it works

Moderation built around how your platform works

Each platform has its own abuse patterns. Our playbooks start from the ones you see.

Dating apps

Profiles, photos, messages, romance scams and verification. Dating app moderation

Marketplaces

Listings, counterfeit, prohibited items and payment fraud review. Marketplace moderation

Gaming

Chat, usernames, player reports and weekend peaks. Gaming moderation

Communities

Forums, groups, comments and volunteer moderator support. Community moderation

AI chat apps

Prompts, outputs and generated images reviewed against policy. AI chat app moderation

Livestream

Real time review of streams and live chat. Livestream moderation

Creator platforms

Uploads, paid content, comments and creator verification. Creator platform moderation

Trust and safety services with a predictable monthly cost

You need moderation that holds up in front of users, app stores and regulators, without adding headcount risk to the balance sheet.

Predictable monthly retainer

One monthly invoice sized from your volume, languages and coverage. Volume changes are agreed in advance, never a surprise.

SLA in the contract

Time to decision, coverage and QA targets are contractual and reported every week.

Ready for the DSA and the Online Safety Act

Notice and action workflows, statements of reasons, internal appeals and transparency data are built into the process. Read more on trust and safety services.

No headcount risk

No hiring, training, scheduling or attrition on your side. When volume grows, the team grows with it.

Security and GDPR

Role based access, SSO on Scale, a full audit log, EU or US data residency and a data processing agreement for every client. Details on security and in our DPA.

In house, AI only or Moderators

Three ways to run content moderation, compared on what decides the outcome for your users.

What matters In house team AI only Moderators
Context and intent strong once trained, slow to scale misses sarcasm, slang and scam patterns trained reviewers on every uncertain case
Spam and clear violations expensive by hand fast and cheap closed by AI under thresholds you approve
24/7 in many languages one hire per language per shift quality varies by language staffed by language on every shift
Appeals and statements of reasons a process you build no person to explain the decision a second reviewer, reason logged
QA and audit trail needs senior reviewers scores without reasons QA sampling and a full audit log
Moderator wellbeing a program you fund not needed rotation, exposure limits and support
Time to start months of hiring and training days to integrate live within 30 days of sharing your policy
Cost model salaries, management and tools per item or per call one monthly retainer

The people who protect your users are protected too

Moderation is skilled work, and some of it is hard to look at. Every team runs on these commitments.

One shift, start to finish
  • Review
  • Lighter queue
  • Break
Read our wellbeing commitments Apply as a moderator
  1. Rotation off graphic queues within every shift
  2. Exposure limits per shift for graphic content
  3. Blur and grayscale by default on every image and video
  4. Mandatory breaks that are scheduled, not optional
  5. Access to psychological support for every moderator
  6. The right to opt out of specific content categories
  7. Adults only, with identity and age verified before any work

Content moderation pricing

Platform plans for your own team, or a managed retainer where we run moderation for you. Yearly billing saves 50 percent.

Save 50 percent

Starter

$99 $199

Yearly, per monthBilled yearly $1,188
Monthly

For one product and a small in house team. 3 reviewer seats, 100,000 items a month through AI scoring, 1 policy, 30 day audit log.

Growth

$299 $599

Yearly, per monthBilled yearly $3,588
Monthly

For several products and languages. 15 reviewer seats, 1,000,000 items a month, 5 policies, appeals, QA sampling, 1 year audit log.

Scale

$749 $1,499

Yearly, per monthBilled yearly $8,988
Monthly

For high volume, many teams and compliance. 50 reviewer seats, 5,000,000 items a month, unlimited policies, SSO, roles, custom data retention, 3 year audit log, DPA, 99.9 percent uptime SLA.

Managed moderation

A dedicated team runs moderation for you, with 24/7 coverage, an SLA in the contract, weekly reports and Platform Scale included.

quote

monthly retainer by invoice
Get a managed moderation quote

Compare every limit on the pricing page.

FAQ

Read all questions

How fast can you start

Most platforms go live within 30 days of sharing their policy. The plan builder gives you a 30 day onboarding timeline for your setup. Smaller scopes, such as one language and one content type, are often faster.

Which languages do you cover

We staff by language, not by country. The plan builder lists the languages we size teams for, and each language gets at least one native level moderator per shift.

How do AI and humans split the work

AI scores every item. Clear cases above thresholds you approve close automatically, clearly safe items pass, and everything uncertain goes to a person. You set the thresholds and see the split in the weekly report.

What happens with appeals

An appeal goes to a different reviewer from the one who made the first decision, with the original context attached. The outcome and the reason are logged and can be sent to the user as a statement of reasons.

Where is our data stored

In the EU or the US, as you choose. Content is processed only for moderation under our data processing agreement and deleted on the retention schedule you set.

Can we use our own team on the Platform

Yes. The Platform works with your reviewers only, with our workforce only, or with both in the same queues and the same audit log.

Is there a minimum volume

No fixed minimum. The plan builder sizes teams from one moderator per shift per language. Very small volumes usually fit the Platform plans better than a managed team.

How long is the contract

Platform plans renew monthly or yearly. Managed moderation runs on a monthly retainer, with the notice period written into the contract.

How are moderators protected

Every team runs with rotation off graphic queues, exposure limits per shift, blur and grayscale by default, scheduled breaks, access to psychological support and the right to opt out of categories. Every moderator is an adult with verified identity.

Do you moderate adult or graphic content

Yes, with specialised reviewers who chose that work, the wellbeing measures above and escalation paths for illegal content. Content involving minors is escalated and reported according to the law and your policy, never handled as routine review.

Get your moderation plan in two minutes

Tell us your platform type, content, volume, languages and SLA. The plan shows your team per shift, the AI and human split and a monthly estimate.

Get my moderation plan